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Harnessing the power of People & Technology

Turn your boldest vision into reality. At Xcenter, we become your co-pilot, navigating the complexities of operations, automation, and AI to deliver faster results.

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Building Trust with leading innovators of the world


Streamline your Process

Spend less time on repetitive tasks and focus more on crafting exceptional user experiences.

Speed to Scale

Scale seamlessly, meet demand confidently. Streamline for effortless growth.

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Time to Market

Reduce launch delays, maximize impact. Streamline your journey to market.

Optimized Cost

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Do more with less. Invest in growth, Cut waste. Streamline for efficient operations.

Break Barriers, Not Budgets

Unleash Enterprise-Level Impact with Startup Efficiency

Think Big

Don't let conventional thinking limit your ambitions. We'll help you challenge industry norms and redefine success.

Start Small

Sow a strategic seed, iterate with agility, execute your processes and watch your vision blossom into a thriving enterprise.

Scale Fast

Rocket your validated vision to the forefront with strategic partnerships. Outpace the pack and build a future that thrives.

From Day One to Day Done

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Centralized Expertise

Maximize your time and resources

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One Stop Solution

Full spectrum of services under one roof, ensuring efficiency and quality from start to finish.

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Integrated Approach

We bridge services seamlessly, revealing the big picture of your project success.

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Customizable Packages

No two projects are alike. Our customizable packages address your unique challenges and goals, ensuring a solution that delivers results.

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Content Management

Elevate your customer engagement with our content management solutions. We curate, optimize, and verify website content, ensuring clarity, brand alignment, and a seamless user experience. Let us enhance the power of your online presence.

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Artificial Intelligence Operations

Our outsourced AI operations unlock the power of your data. We expertly collect, annotate, analyze, and transform large datasets across image processing, video, tagging, digitization, and NLP. Our human-powered approach accelerates your AI training, leading to improved data quality, faster insights, and optimized automation.

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Customer Experience

Xcenter's digital customer service builds strong customer connections. We provide expert support across calls, chat, email, and technical channels. The result? Elevated customer experience, increased brand loyalty, and a superior customer experience.

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Back Office Support

We strive to deliver precision and reliability handling your research, order processing, data handling, annotation, moderation, and QA needs, ensuring exceptional quality, faster turnaround times, and a superior customer experience. Our focus is solving your back-office challenges, freeing you to excel in your core business.

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Digital Marketing

Partner with our team of seasoned digital marketing professionals for transformative results. We leverage deep insights and proven tactics to optimize your campaigns and deliver a competitive edge that boosts your bottom line.

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Human In the Loop

Achieve flexible, scalable support with our Human-in-the-Loop solutions. Our expertise in API integration and human task management empowers you to address complex needs across expansive data types. We help you build learning models that adapt to your evolving requirements, ensuring long-term success.

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Cyber Security

Have us as your partners in risk management. We conduct thorough risk assessments, design tailored security strategies, and provide continuous monitoring to prevent data breaches and ensure compliance. Minimize your cyber risk and protect your business with confidence.

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Start-up Acceleration

Accelerate your start-up's success with our flexible, cost-effective solutions. Our outsourced model delivers the essential front and back-office support you need, combined with cutting-edge technological solutions to streamline operations. Access skilled teams, tailored strategies, and scalable resources – all designed to optimize your budget and fuel your growth trajectory. Experience the power of personalized service and rapid onboarding while minimizing the overhead of in-house hiring.

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Streamlined Software Development Solutions

Boost productivity, unlock hidden potential, and gain a competitive edge with our tailored software development services.

Transform your Business

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The team was like having an internal dev team, their flexibility with switching requirements and the plan execution is highly commendable.

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Aashish Agrawal

Chief Technology Director

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Their communications and commitment to our project made them great partners. They flawlessly executed our vision, a product that perfectly resonates with our community.

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Abhishek Agrawal

Co-Founder, CEO

Executing Experience Beyond Expectation

6 Steps to Success: Your Onboarding and Growth Roadmap

Initial Scope Discussion

Step 1

Initial Scope Discussion

We prioritize a clearly defined scope of work in partnership with clients. This establishes a strong foundation for project success and minimizes potential misalignments.

Demo Pilot integration

Step 2

Demo Pilot integration

We offer a free demo and pilot integration to demonstrate our commitment to results. This data-driven approach fosters a strong client partnership and lays the groundwork for a successful project.

SOW & Budget Approval

Step 3

SOW & Budget Approval

We develop a detailed SOW and budget plan in careful collaboration with our clients. This strategic approval process allows us to establish timelines, allocate resources effectively, and drive towards project success within financial objectives.

NDA & Contracting

Step 4

NDA & Contracting

We establish a secure foundation for partnership by implementing NDAs. This safeguards sensitive information, paving the way for detailed contracts that solidify our business agreement and outline terms for continued collaboration.

Project Kick-off

Step 5

Project Kick-off

The project kick-off marks the beginning of our partnership. We assign the right team and project manager, working closely with yours to drive ongoing success.

Process Excellence

Step 6

Process Excellence

We are committed to continuously optimizing processes for maximum efficiency, cost-effectiveness, and flexibility. Through careful analysis and ongoing monitoring, we ensure your operations remain streamlined.

What Sets us Apart?

Our Mission

Our Mission

Our Mission is to revolutionize the customer experiences by delivering best concierge-level experiences to our customers through our unique blend of people, innovative technology, and a joyful service culture.

Our Strategy

Our Strategy

We believe adaptability drives results. Our strategic focus on flexibility, on-demand support, and embracing change delivers measurable outcomes for our clients. We're committed to deliver evolving solutions for a dynamic market.

Our Vision

Our Vision

We transform complexities through innovative technology, empowering our people and clients to achieve positive global impact, all while becoming the trusted leader in exceptional people-driven services.

Future Focused

Future Focused

We continually evolve methods, our focus, technology, and training programs to ensure seamless client journeys in a dynamic market. Backed by industry experts, we’re prepared to innovate alongside your future growth.

Impact Sourcing

Impact Sourcing

We believe in the power of business to create a better world. Our impact sourcing solutions connect you with skilled talent in developing regions, offering cost-effective outsourcing with a focus on social responsibility and sustainable growth.

Bridging the Opportunity Divide:

Together we transform lives and empower communities

Meaningful Opportunity

We believe talent knows no borders. We recognize that while talent and drive are equally distributed across the globe, access to opportunity is not. That's why we're committed to creating meaningful opportunities for individuals in developing nations through strategic outsourcing partnerships.

Meaningful Opportunity:

Economic Empowerment

Outsourcing fosters opportunities that stimulate economic development, reduce poverty, and enhance personal financial stability, promoting broader prosperity and individual growth.

Skills Development

We empower individuals by equipping them with essential, in-demand skills necessary to excel in the global workplace, ensuring they are prepared for future challenges and opportunities.

Breaking Down Barriers

Breaking down geographical barriers, we connect talented individuals to opportunities they might not have had access to, fostering connections beyond borders for greater potential.

Collaborative Growth

Our outsourcing approach nurtures mutually beneficial partnerships, propelling innovation in your business and aiding economic growth, creating a synergy that benefits both sides.

Frequently asked questions?

Let’s optimize your workflow together

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How can we Help?

Send us a message and we'll be in touch shortly.

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[email protected]


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Where innovation meets purpose

HQ Location:

Kamaladi Road, Kathmandu, Nepal 44600


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Streamline your Process

Break Barriers

From Day One to Done

Transforming Business

Executing Experiences

What sets us Apart

Bridging Divide

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