Privacy Policy

Creso ("Creso", "we", "our", or "us") provides a personalized digital platform designed to support self-reflection, emotional awareness, and personal exploration through astrology, tarot, numerology, and guided content. This Privacy Policy explains in detail how we collect, use, process, store, protect, and manage your personal data when you access or use Creso's mobile application, website, or any related services (collectively referred to as the "Services").

We recognize that the information you share with Creso may be personal in nature and, in some cases, reflective of your emotional state, thoughts, or personal experiences. For this reason, we aim to handle your data with a high level of care, transparency, and responsibility. We are committed to complying with applicable data protection laws, including the United Kingdom General Data Protection Regulation (UK GDPR) and other relevant legal frameworks.

By using Creso, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

We collect and process personal data to deliver, personalize, maintain, and improve the Services. The information we collect depends on your interaction with Creso and the features you choose to use.

When you actively engage with the platform, you may provide personal information directly to us. This includes information such as your name or chosen username, email address, and birth details including date, time, and place of birth, which are essential for generating astrology-based insights. In addition, you may provide questions, prompts, reflections, or emotional inputs as part of your interaction with the app. These inputs are used to generate personalized experiences, including AI-generated responses, tarot interpretations, and other guided content.

Some of the information you provide may reflect aspects of your emotional state, personal concerns, or subjective experiences. While this information may be sensitive in context, it is processed only to deliver the requested functionality and is not used to create profiles that have legal or similarly significant effects.

In addition to information you provide, we collect certain data automatically when you use the Services. This includes technical information such as your device type, operating system, browser type, IP address, and approximate geographic location derived from your IP address. We also collect usage-related data, including how you interact with the platform, the features you use, session duration, and performance-related information. This data helps us understand how the platform is used and allows us to improve reliability, performance, and user experience.

If you make purchases within Creso, payment transactions are handled by third-party providers such as Apple App Store, Google Play, or other authorized payment processors. We do not store your full payment card details. However, we may receive limited transactional information, such as confirmation of payment, subscription status, and billing identifiers, which enable us to provide access to paid features and manage your account.

The information we collect comes from multiple sources, depending on how you interact with Creso. The primary source is the data you provide directly when creating an account, entering information, or engaging with features. We also collect information automatically through your interactions with the app, including technical and usage data.

In addition, we may receive information from third-party service providers that support the operation of the platform. These may include cloud hosting providers, analytics services, customer support tools, payment processors, and artificial intelligence infrastructure providers. These partners process data only on our behalf and in accordance with our instructions.

In certain cases, we may also use publicly available information to enhance the general or cultural context of some features, such as widely published data used for interpretive or entertainment purposes. We rely on the accuracy of such sources and do not independently verify this information.

We use your information to deliver the core functionality of Creso, including generating personalized insights based on astrology, tarot, numerology, and AI-driven interpretations. Your data enables us to tailor the experience to your inputs, making it more relevant and meaningful.

We also use your information to operate and maintain the Services, ensure system performance, detect and prevent misuse, and resolve technical issues. By analyzing usage patterns and interactions, we are able to improve the quality, accuracy, and responsiveness of the platform.

In addition, we may use your information to communicate with you, including responding to your inquiries, providing support, and notifying you of important updates or changes to the Services. Where permitted by law, we may also use your contact information to inform you about new features, offerings, or updates that may be relevant to your interests.

We do not use your personal data to make automated decisions that produce legal or similarly significant effects. The insights generated by Creso are intended to support reflection and personal exploration, rather than to influence binding decisions.

In accordance with UK GDPR, we process your personal data based on specific legal grounds. The primary basis for processing is the performance of a contract, as your data is necessary for us to provide the Services you request. Without this processing, we would not be able to generate personalized insights or maintain your account.

We also rely on legitimate interests to operate, secure, and improve Creso, provided that these interests do not override your rights and freedoms. This includes activities such as analyzing usage trends, improving performance, and preventing misuse.

In certain situations, we rely on your consent, particularly where you choose to engage with optional features or receive marketing communications. Where consent is required, you have the right to withdraw it at any time, although doing so may limit your ability to use certain aspects of the Services.

Creso uses artificial intelligence and related computational systems to generate personalized responses and insights based on your inputs. To provide this functionality, your data, including questions, birth details, and emotional context, may be processed by secure third-party AI and infrastructure providers.

This processing is carried out strictly for the purpose of delivering the requested experience and improving the quality and relevance of the Services. We do not use your personal data to train public or shared AI models, nor do we sell or license your data for external use. Data processing is conducted in accordance with applicable data protection standards and subject to appropriate safeguards.

We do not sell your personal data under any circumstances. We share your information only in limited and controlled situations where it is necessary to operate the Services or comply with legal obligations.

This may include sharing data with trusted service providers who assist us with hosting, analytics, AI processing, customer support, and payment processing. These providers are contractually obligated to handle your data securely and only for the purposes specified by us.

We may also disclose information where required by law, such as in response to legal requests or to protect the rights, safety, or integrity of Creso, our users, or others. In the event of a business transfer, such as a merger, acquisition, or restructuring, your data may be transferred as part of the transaction, subject to appropriate safeguards.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing the Services, maintaining your account, improving the platform, and complying with legal obligations.

When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe. However, certain information may be retained where required for legal, security, or dispute-resolution purposes. In addition, residual copies of data may remain temporarily in backup systems but will be securely removed over time in accordance with our retention practices.

Depending on your location, you may have certain rights regarding your personal data. These may include the right to access the data we hold about you, request correction of inaccurate or incomplete information, request deletion of your data, and request restriction or limitation of processing.

You may exercise these rights by contacting us using the details provided below. We will respond to your request in accordance with applicable data protection laws and within a reasonable time frame.

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures are continuously reviewed and updated to maintain the security and integrity of the platform.

Despite these efforts, no system can guarantee absolute security. You acknowledge that the use of digital services carries inherent risks, and you are responsible for maintaining the confidentiality of your account credentials and protecting your access to the Services.

Your personal data may be processed or stored in countries outside your country of residence, including in jurisdictions where our service providers operate. When such transfers occur, we implement appropriate safeguards to ensure that your data is protected in accordance with applicable data protection laws, including contractual protections where required.

Creso is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take appropriate steps to delete it promptly.

We may communicate with you regarding your account, updates to the Services, and important notices related to functionality or security. Where permitted by law, we may also send promotional communications about new features or offerings. You may opt out of marketing communications at any time through the unsubscribe link or by adjusting your preferences.

Creso relies on third-party providers for certain aspects of the Services, including payments, analytics, infrastructure, and AI processing. These providers operate under their own privacy policies, and while we select them carefully, we are not responsible for their independent practices. We encourage you to review their policies where applicable.

We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or operational practices. Updated versions will be made available within the app or website. Continued use of Creso after such changes take effect constitutes your acceptance of the revised Policy.

For any questions or concerns regarding these Terms:

Email: [email protected], [email protected]

Company: Xcenter Technologies Ltd.